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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

This article has been tagged with the following referral path NHS Race and Health Observatory

July 2023

We deserve better: Ethnic minorities with a learning disability and access to healthcare 2023   

The five-part review explores why there are still discriminatory barriers preventing equitable healthcare treatment for ethnic minorities with a learning disability.

This article has been tagged with the following referral path Healthwatch

July 2023

Cancelled care research

New national research reveals that more than two-thirds of individuals whose NHS care has been cancelled or postponed in 2023 have experienced significant impacts on their lives or symptoms.
This article has been tagged with the following categories: Type: Access
This article has been tagged with the following borough: Geographical area: National

This article has been tagged with the following referral path Healthwatch

July 2023

Croydon Black, Asian, and ethnic minority groups experiences of health and social services and the role of the CQC

Healthwatch Croydon report on the healthcare experiences of five people from Black, Asian and minority ethnic backgrounds

This article has been tagged with the following referral path Healthy Dialogues, Wandsworth Council

June 2023

Wandsworth pharmaceutical needs assessment 2023 to 2026

The pharmaceutical needs assessment captures local people's views of pharmacy services and provides an overview of the demographics and health and wellbeing needs of people in Wandsworth.
This article has been tagged with the following categories: Type: Pharmacy, Primary care
This article has been tagged with the following borough: Geographical area: Wandsworth

This article has been tagged with the following referral path Healthwatch

June 2023

Mystery shop of Croydon’s GP websites

As GP’s are increasingly using telephone and video appointments, HealthWatch undertook a systematic website review to learn more about Croydon GP’s digital offer.
This article has been tagged with the following categories: Type: Digital exclusion, Primary care
This article has been tagged with the following borough: Geographical area: Croydon

This article has been tagged with the following referral path Healthwatch

June 2023

Croydon Health Services NHS Trust enhances MyCare online patient access based on patient feedback

The MyCare Patient Survey gathered feedback from 230 outpatients at Croydon University Hospital to assess awareness, usage, and barriers to the MyCare Online Patient Access portal.

This article has been tagged with the following referral path Healthwatch

June 2023

Dementia pathway experiences in Croydon

Healthwatch Croydon insight to understand the experiences of patients who have dementia, their carers and friends and family.
This article has been tagged with the following categories: Type: Carers, Dementia, Older people
This article has been tagged with the following borough: Geographical area: Croydon

This article has been tagged with the following referral path NHS South West London

June 2023

Joint Forward Plan: Our engagement with people and communities, April to May 2023

This report details responses to proposed priorities for the Joint Forward Plan for health and care, using engagement with people and communities in the SWL region.