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Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 146 Insights filtered by Healthwatch

On 1st October 2024, GP Practices in South West London introduced DAL, a new BSL interpretation provider. South West London Healthwatch spoke to Practice staff, BSL users and their carers to understand the impact and whether it had improved services.

Healthwatch Croydon have investigated residents' views on the draft Adult Social Care Strategy in Croydon, to help inform its development.

Healthwatch Richmond & Healthwatch Wandsworth visited Holybourne Hospital, an Acute Mental Health Service for Adults in Roehampton, to investigate patient experience there.

This report presents the findings of Healthwatch Kingston's Authorised Representatives’ visit to Ashton Meadows Nursing Home. Ashton Meadows is situated in the Royal Borough of Kingston upon Thames (RBK) and is the fifth home opened by Ashton Care Group.

This report presents the findings of Healthwatch Kingston's Authorised Representatives’ visit to 89 Ewell Road. Ewell Road is situated in the Royal Borough of Kingston upon Thames (RBK) and is one of a range of homes across the country run by Elysium Partnership.

This report presents the findings of Healthwatch Kingston's Authorised Representatives’ visit to Medihands Healthcare. Medihands is situated in the Royal Borough of Kingston upon Thames (RBK) and is one of two homes in Kingston run by Mrs Jayashree Sawmynaden.

Healthwatch Richmond have collected patient's experiences to measure and monitor satisfaction levels in adult mental health services, before, during and after South West London & St George's Mental Health Trust's transformation programme.

The All Age Learning Disability Partnership Board is made up of professionals, service providers, people with learning disabilities, and their carers and advocates. Read the Annual Report 2024/25 to learn about its work this year.

Healthwatch Richmond visited Hampton Hill Medical Centre on the 21st and 22nd of July 2025 and spoke to 30 patients and 5 members of staff.

Healthwatch Richmond visited Acorn Group Practice on the Wednesday 4th and Monday 9th June 2025 and spoke to 36 patients and 9 members of staff.

Insights

User Feedback on British Sign Language Interpretation Services in South West London GP Practices

Public Discussion Report: Ideas to support Croydon’s Adult Social Care Strategy

Report on Holybourne Hospital: Acute Mental Health Service for Adults

Enter & View Report – Ashton Meadows

Enter & View Report – Elysium Partnership Ewell Road

Enter & View Report – Medihands Healthcare

Adult Mental Health Service Transformation Phase 3 – Post Transformation Report

All Age Learning Disability Partnership Board: Annual Report

Hampton Hill Medical Centre: Enter and View Report

Acorn Group Surgery: Enter and View Report

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Insights