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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 78 Insights filtered by Healthwatch

This report details findings from insight conducted in Richmond, Wandsworth, Sutton, Merton and Croydon between 2020 and 2024 – identifying the key issues and challenges experienced by children and young people and their families in relation to emotional wellbeing and SEND.

Healthwatch Wandsworth’s report looks at patients’ experience of the Acute Stroke and Neurorehabilitation Units on Thomas Young Ward at St George’s Hospital

Discussions at the Healthwatch Assembly included how people in Wandsworth can connect and prevent loneliness.

Healthwatch Richmond upon Thames undertook research into local people's experience of GP services, reaching 2700 people

Healthwatch Sutton explored patient, carer, and GP practice staff experience of the delivery of the Accessible Information Standard in South West London.

Healthwatch Croydon surveyed patients by phone, finding that 87% preferred virtual wards and remote monitoring at home over hospital care, highlighting the value of convenience, personalised care, and accessible technology in shaping future healthcare services.

Healthwatch Kingston Mental Health Task Group service user review of the iCope Kingston psychological therapies service.

The Healthwatch Kingston "Including Digitally Excluded Communities" Engagement Report (July-October 2023) reveals barriers to digital engagement and service access among 137 Kingston residents, emphasising the need for face-to-face outreach and accessible information to improve health and social care feedback.

This Enter and View report by Healthwatch Kingston assesses Rosclare Residential Home’s environment, mealtime experiences, and resident activities, offering detailed recommendations to enhance the quality of care for older residents, many of whom live with dementia.

Healthwatch Richmond report on their achievements in 2023-24.

Insights

A review of children and young people’s mental health insight in south west London

Report on Thomas Young Ward at St George’s Hospital

Healthwatch Wandsworth Assembly October 2024: Connecting with our communities

Patient experience of general practice in Richmond

Delivery of the Accessible Information Standard in South West London GP practices

The experience of virtual wards at Croydon University Hospital

iCope Kingston service users experience update

Healthwatch Kingston – Including Digitally Excluded Communities: Engagement Report

Healthwatch Kingston Enter & View Report Rosclare Residential Home

Healthwatch Richmond Annual Report 2023-24

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Insights