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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 10 Insights filtered by Acute care

This survey looks at the experiences of children, young people and their parents and carers attending hospital.

Healthwatch Wandsworth’s report looks at patients’ experience of the Acute Stroke and Neurorehabilitation Units on Thomas Young Ward at St George’s Hospital

This survey looks at the experiences of people using type 1 and type 3 urgent and emergency care services in February 2024.

This survey looks at the experiences of people who stayed at least one night in hospital as an inpatient during November 2023.

Healthwatch Wandsworth report into the issues or areas that could improve hospital discharge for carers and patients

This report details findings about acute and planned care from recent patient engagement and experience reports.

A Health Innovation Network on Croydon's virtual ward model, including insight from engagement.

This report details responses to proposed priorities for the Joint Forward Plan for health and care, using engagement with people and communities in the SWL region.

A Health Innovation Network report on virtual wards, including insight from engagement.

Healthwatch Wandsworth insight from interviewing carers to understand how involved carers are in the discharge process and arrangements due to their important role in a patient’s recovery.

Insights

Children and young people’s survey 2024 Care Quality Commission

Report on Thomas Young Ward at St George’s Hospital

2024 Urgent and emergency care survey: Statistical release

2023 Adult inpatient survey: Statistical Release

Improving the experience of leaving hospital – our work with carers

Patient experience in acute care trusts

Rapid evaluation of Croydon virtual ward

Joint Forward Plan: Our engagement with people and communities, April to May 2023

Evaluation of virtual ward models in South West London

Carer experience of hospital discharge

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Insights