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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 60 Insights filtered by Croydon

These reports detail the insight from people and communities to inform the NHS South West London Clinically-Led Strategic Plan. This plan is an opportunity to design a sustainable, effective health and care system that meets the needs of our communities now and in the future.

The SWL Spring Grants 2025 engagement programme aimed to capture qualitative feedback from underserved and marginalised communities targeting Core20 populations, with a specific local focus in Croydon on mental wellbeing.

This report details the insights collected by the NHS South West London engagement team as part of the outreach with people and communities in New Addington. This work aimed to ensure residents were part of the discussions around the development of the plans for the new health centre in New Addington and to understand local experiences of local health and care services.

This report captures patient experiences across a range of community services in South West London.

Healthwatch speaks to people about their experiences of grief and the accessibility of bereavement support across South West London.

Croydon residents feedback on their experience of the Purley Community Diagnostic Centre (CDC) and New Addington CDC opening July 2025

This report captures Croydon’s neurodivergent voices to shape better health and support services.

Healthwatch Croydon was commissioned to survey a sample size of 20 patients or carers of patients across four cohorts who recently accessed reablement and intermediate care services in Croydon.

Insights

Developing our Clinically-Led Strategic Plan for South West London – insight from local people and communities

Spring grants 2025 insight report – Croydon

Using ‘research cafés’ as a proof-of-concept model for engaging minoritised communities in UK health research: a mixed-methods feasibility study in South West London

Spring Engagement Grants Fund 2025 insight report – Digital and Health

Health and care experiences in New Addington

Patient and unpaid carer engagement across South West London community services

South West London Bereavement Services and Support: Gaps Workshops Report

Croydon residents feedback on their experience of the Purley Community Diagnostic Centre (CDC) and New Addington CDC opening July 2025

Neurodiversity and Healthcare Access – Patient Perspectives

Croydon residents’ expereinces of intermediate care and reablement services

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Insights