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Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 43 Insights filtered by National

To bring evidence and learning into the development of its new approach, the CQC asked The King's Fund to identify what Outstanding care looks like according to staff at the CQC and provider organisations, and experts by experience.

This report examines people's experiences of using the NHS App and considers policy options for decision makers to protect patient choice and the accessibility of communication services.

This report aims to identify opportunities for learning and improvement through an in-depth understanding of experiences of children and young people's care in 2024.

Report detailing the views of organisations with an interest in health and care that contributed to the development of the 10 Year Health Plan for England.

Appendix to the engagement insight report, detailing the views of members of the public and health and care staff that contributed to the development of the 10 Year Health Plan for England.

Report detailing the views of members of the public and health and care staff as gathered through the Change NHS engagement process that contributed to the development of the 10 Year Health Plan for England.

The findings from this report offer valuable insights for future cross-sector partnerships that seek to address health inequalities and improve population wellbeing, as well as the funders and organisations supporting them.

The Government has run an extensive engagement exercise gathering feedback across these groups and many others. This research argues that understanding the experience of people with LTCs needs to be at the heart of the Government’s plan.

This survey looks at the experiences of children, young people and their parents and carers attending hospital.

Based on recent trends in public feedback, Healthwatch have outlined the four things that matter most to the public and how they should shape the 10 year plan.

Insights

What makes care outstanding?

Local Healthwatch NHS App and Independent Feedback Report

Children and young people’s patient experience survey 2024: national qualitative report

Partner engagement insight report: 10 Year Health Plan for England

Appendix to Engagement insight report: 10 Year Health Plan for England

Engagement insight report: 10 Year Health Plan for England

Healthy Communities Together: evaluating cross-sector partnership working for community health

Working for patients: How improving the experience of patients with long-term conditions can deliver the Government’s ten year health plan

Children and young people’s survey 2024 Care Quality Commission

Four things people want from the 10 year NHS plan – Healthwatch England

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Insights