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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

Showing 39 Insights filtered by Mental health

This article has been tagged with the following referral path NHS South West London

June 2026

SWL Crisis Cafés: Service user and carer insight report

The purpose of this engagement exercise was to understand people’s experiences of using crisis cafes in South West London. It provided several ways for people to share their views - an online survey (252 responses); semi-structured interviews online or on the phone and in person at crisis cafes (c21 in-depth conversations).

This article has been tagged with the following referral path Healthwatch

February 2026

Report on Holybourne Hospital: Acute Mental Health Service for Adults

Healthwatch Richmond & Healthwatch Wandsworth visited Holybourne Hospital, an Acute Mental Health Service for Adults in Roehampton, to investigate patient experience there.
This article has been tagged with the following categories: Type: Mental health
This article has been tagged with the following borough: Geographical area: Richmond, Wandsworth

This article has been tagged with the following referral path Care Quality Commission (CQC)

January 2026

Monitoring the Mental Health Act in 2024/25

This report presents the findings from CQC’s regulatory activity during 2024/25 statutory work under the Mental Health Act 1983 (MHA). It reports on what was found through engaging with people who are subject to the MHA as well as a review of services registered to assess, treat and care for people detained under the MHA.
This article has been tagged with the following categories: Type: Mental health
This article has been tagged with the following borough: Geographical area: National

This article has been tagged with the following referral path NHS South West London

January 2026

Developing our Clinically-Led Strategic Plan for South West London – insight from local people and communities  

These reports detail the insight from people and communities to inform the NHS South West London Clinically-Led Strategic Plan. This plan is an opportunity to design a sustainable, effective health and care system that meets the needs of our communities now and in the future. 

This article has been tagged with the following referral path Healthwatch

November 2025

Adult Mental Health Service Transformation Phase 3 – Post Transformation Report

Healthwatch Richmond have collected patient's experiences to measure and monitor satisfaction levels in adult mental health services, before, during and after South West London & St George's Mental Health Trust's transformation programme.

This article has been tagged with the following referral path NHS South West London

October 2025

Children’s emotional wellbeing and neurodiversity engagement report – Sutton

This report presents findings from engagement with families living in Sutton with primary-aged children with diagnosed or suspected neurodiversity.

This article has been tagged with the following referral path NHS South West London

May 2025

Spring grants 2025 insight report – Croydon

The SWL Spring Grants 2025 engagement programme aimed to capture qualitative feedback from underserved and marginalised communities targeting Core20 populations, with a specific local focus in Croydon on mental wellbeing.

This article has been tagged with the following referral path NHS South West London

March 2025

A review of children and young people’s mental health insight in south west London

This report details findings from insight conducted in Richmond, Wandsworth, Sutton, Merton and Croydon between 2020 and 2024 – identifying the key issues and challenges experienced by children and young people and their families in relation to emotional wellbeing and SEND.