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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

This article has been tagged with the following referral path Healthwatch

February 2022

Experiences of patients using Parkway, Fieldway and Headley Drive GP surgeries

Healthwatch Croydon used an online survey to find out the experiences of patients of three surgeries that used the DR iQ Mobile app which is the fastest way to access to any NHS GP service.
This article has been tagged with the following categories: Type:
This article has been tagged with the following borough: Geographical area: Croydon

This article has been tagged with the following referral path Healthwatch

January 2022

Community and voluntary sector mental health – what people said

Report providing feedback from local community and voluntary sector mental health commissioners and providers. It has informed the South London Mental Ill-Health Prevention and Recovery Programme.
This article has been tagged with the following categories: Type: Mental health
This article has been tagged with the following borough: Geographical area: Kingston

This article has been tagged with the following referral path Healthwatch

January 2022

Living with Long Covid

Healthwatch Richmond engagement almost 100 people suffering from Long Covid to improve support services.
This article has been tagged with the following categories: Type: Long term conditions
This article has been tagged with the following borough: Geographical area: Richmond

This article has been tagged with the following referral path South West London Integrated Care System

January 2022

ClearView Research – Community Diagnostic Centres: Community Engagement

This report details the findings of a project exploring the experiences of the local community in six London boroughs (Wandsworth, Merton, Kingston, Richmond, Sutton and Croydon) to capture a wide range of views on the proposals and concept of a community diagnostic centre (CDC), as well as understand the general experiences of people seeking health/diagnostic services, such as blood tests, urine tests, imaging, endoscopy and pathology.

This article has been tagged with the following referral path Healthwatch

January 2022

South London Mental Ill-Health Prevention and Recovery Programme community and voluntary sector mental health activity audit: Kingston stakeholder interviews report October 2021

This Healthwatch Kingston report provides feedback from local community and voluntary sector mental health commissioners and providers. It has informed the South London Mental Ill-Health Prevention and Recovery Programme.

This article has been tagged with the following referral path Healthwatch

October 2021

Feedback on Wandsworth Healthwatch Assembly: health inequalities

A Healthwatch Wandsworth Assembly report about health inequalities, particularly mental health inequalities, detailing how to encourage trust between staff and patients and ensure that people are listened to and valued.

This article has been tagged with the following referral path Healthwatch

August 2021

Direct payments in the Borough of Richmond

Healthwatch Richmond and Healthwatch Wandsworth provided independent expert support with obtaining qualitative feedback from service users about their experiences of the Direct Payment Support Service and their needs from the service.