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Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 28 Insights filtered by Community care

This report details the insights collected by the NHS South West London engagement team as part of the outreach with people and communities in New Addington. This work aimed to ensure residents were part of the discussions around the development of the plans for the new health centre in New Addington and to understand local experiences of local health and care services.

This report captures patient experiences across a range of community services in South West London.

This report focuses on feedback from over 270 patients who received care from the Kingston and Richmond NHS Foundation Trust (KRFT) community nursing team.

This report by Healthwatch Kingston explores the health and care experiences of families with children aged 0–5

Croydon residents feedback on their experience of the Purley Community Diagnostic Centre (CDC) and New Addington CDC opening July 2025

Healthwatch Croydon was commissioned to survey a sample size of 20 patients or carers of patients across four cohorts who recently accessed reablement and intermediate care services in Croydon.

The King's Fund's report highlights public support for the government's proposed shifts to digital health systems, community-based care, and preventive services.

Presents the views and feedback from community leaders and stakeholders at the South London Listens workshops held as part of the Government’s consultation on the NHS 10-year Health Plan in January 2025.

Healthwatch Croydon surveyed patients by phone, finding that 87% preferred virtual wards and remote monitoring at home over hospital care, highlighting the value of convenience, personalised care, and accessible technology in shaping future healthcare services.

The report highlights how community-led action following the Grenfell fire showed the power of local people in supporting each other.

Insights

Health and care experiences in New Addington

Patient and unpaid carer engagement across South West London community services

Unveiling the patient experience of community nursing in Richmond-upon-Thames

The health and care needs of under-5s and their families report

Croydon residents feedback on their experience of the Purley Community Diagnostic Centre (CDC) and New Addington CDC opening July 2025

Croydon residents’ expereinces of intermediate care and reablement services

The 10 Year Health Plan: what do we know about public perceptions of the three shifts?

South London Listens: Shaping the Future of the NHS

The experience of virtual wards at Croydon University Hospital

People power: lessons from the health care response to the Grenfell Tower fire

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Insights