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Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 19 Insights filtered by Community care

The King's Fund's report highlights public support for the government's proposed shifts to digital health systems, community-based care, and preventive services.

Healthwatch Croydon surveyed patients by phone, finding that 87% preferred virtual wards and remote monitoring at home over hospital care, highlighting the value of convenience, personalised care, and accessible technology in shaping future healthcare services.

The report highlights how community-led action following the Grenfell fire showed the power of local people in supporting each other.

Healthwatch Richmond undertook research into the needs of patients attending blood test appointments. 

The report looks at how community champion programmes helped people during the Covid-19 pandemic

This survey looks at the experiences of people (16 years and above) who use community mental health services.

In May to July 2021, Merton Council spoke to people about day services in Merton for people with learning disabilities.

A joint study by South West London Healthwatch collaborative and the Health Innovation Network explored why individuals might reject virtual ward admissions, revealing positive views on home-based care benefits but concerns about technology use, staff skills, and increased carer responsibilities.

Healthwatch Wandsworth report into the issues or areas that could improve hospital discharge for carers and patients

Insights

The 10 Year Health Plan: what do we know about public perceptions of the three shifts?

The experience of virtual wards at Croydon University Hospital

People power: lessons from the health care response to the Grenfell Tower fire

Phlebotomy

Commissioning community champions: lessons from a pandemic

2023 Community mental health survey: statistical release

The Big Conversation

Virtual Wards: Qualitative evaluation of non-users’ views on virtual wards in Croydon, Merton, and Wandsworth

An evaluation of patient-initiated follow-up outpatient services in the English NHS

Improving the experience of leaving hospital – our work with carers

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Insights