Home > Insights

Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

Search by keyword

Filter insights

Type

Publisher

Healthwatch Richmond upon Thames undertook research into local people's experience of GP services, reaching 2700 people

The needs assessment conducted by The Polish Family Association (PFA) and Healthwatch Merton, focuses on the Polish and Eastern European community, aimed to investigate the disparities in healthcare for these populations within the Borough of Merton.

Healthwatch Sutton explored patient, carer, and GP practice staff experience of the delivery of the Accessible Information Standard in South West London.

Healthwatch Croydon surveyed patients by phone, finding that 87% preferred virtual wards and remote monitoring at home over hospital care, highlighting the value of convenience, personalised care, and accessible technology in shaping future healthcare services.

The report highlights how community-led action following the Grenfell fire showed the power of local people in supporting each other.

This report presents the findings of the Healthwatch Kingston's Authorised Representatives’ visit to Sherwood Grange Care Home, run by Care UK in Kingston.

Healthwatch Kingston upon Thames conducted an independent evaluation of the Integrated Community Rehabilitation Service (ICRS), an innovative pilot providing nine month’s intensive rehabilitation in the community for people with complex mental health needs.

Findings from a nationally representative survey of experiences at the end of life in England and Wales.

Healthwatch Kingston Mental Health Task Group service user review of the iCope Kingston psychological therapies service.

This survey looks at the experiences of people who stayed at least one night in hospital as an inpatient during November 2023.

Insights

Patient experience of general practice in Richmond

Polish and Eastern European needs assessment

Delivery of the Accessible Information Standard in South West London GP practices

The experience of virtual wards at Croydon University Hospital

People power: lessons from the health care response to the Grenfell Tower fire

Enter & View Report – Sherwood Grange Care Home

Integrated Community Rehabilitation Service/Bridge 24: Independent evaluation report and recommendations

Time to care

iCope Kingston service users experience update

2023 Adult inpatient survey: Statistical Release

Cookie settings

Insights