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Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 13 Insights filtered by Care Quality Commission (CQC)

To bring evidence and learning into the development of its new approach, the CQC asked The King's Fund to identify what Outstanding care looks like according to staff at the CQC and provider organisations, and experts by experience.

The Care Quality Commission (CQC) assessed 14 services providing support for gambling addiction, reviewing people's experiences, good practice and areas for improvement.

The Care Quality Commission (CQC) collected feedback on people’s experiences of Richmond upon Thames' council-funded care and support.

This report presents the findings from CQC’s regulatory activity during 2024/25 statutory work under the Mental Health Act 1983 (MHA). It reports on what was found through engaging with people who are subject to the MHA as well as a review of services registered to assess, treat and care for people detained under the MHA.

The CQC Maternity Survey 2025 presents the experiences of 16,755 people who gave birth between 1 and 28 February 2025 using NHS maternity services.

This survey looks at the experiences of children, young people and their parents and carers attending hospital.

The CQC calls for a single definition of what good, joined-up dementia care looks like.

This report looks at how providers are caring for patients, and whether patients' rights are being protected.

This survey looks at the experiences of people using type 1 and type 3 urgent and emergency care services in February 2024.

This survey looks at the experiences of people who stayed at least one night in hospital as an inpatient during November 2023.

Insights

What makes care outstanding?

CQC’s assessment of gambling treatment services: End of programme report

London Borough of Richmond upon Thames: local authority assessment

Monitoring the Mental Health Act in 2024/25

Maternity Survey 2025

Children and young people’s survey 2024 Care Quality Commission

Health and social care support for people with dementia

Monitoring the Mental Health Act

2024 Urgent and emergency care survey: Statistical release

2023 Adult inpatient survey: Statistical Release

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