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Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 28 Insights filtered by Community care

Healthwatch Kingston upon Thames conducted an independent evaluation of the Integrated Community Rehabilitation Service (ICRS), an innovative pilot providing nine month’s intensive rehabilitation in the community for people with complex mental health needs.

Healthwatch Richmond undertook research into the needs of patients attending blood test appointments. 

The report looks at how community champion programmes helped people during the Covid-19 pandemic

This survey looks at the experiences of people (16 years and above) who use community mental health services.

This report focussed on patient experiences of the Community Diagnostic Centre at Queen Mary's Hospital in Roehampton.

In May to July 2021, Merton Council spoke to people about day services in Merton for people with learning disabilities.

A joint study by South West London Healthwatch collaborative and the Health Innovation Network explored why individuals might reject virtual ward admissions, revealing positive views on home-based care benefits but concerns about technology use, staff skills, and increased carer responsibilities.

Healthwatch Wandsworth report into the issues or areas that could improve hospital discharge for carers and patients

Healthwatch Kingston report for London Borough of Kingston to provide a retrospective engagement exercise with care workers about their wellbeing in the workplace during 2021-22.

Insights

Integrated Community Rehabilitation Service/Bridge 24: Independent evaluation report and recommendations

Phlebotomy

Commissioning community champions: lessons from a pandemic

2023 Community mental health survey: statistical release

Report on patient experience at Queen Mary’s Hospital, Roehampton

The Big Conversation

Virtual Wards: Qualitative evaluation of non-users’ views on virtual wards in Croydon, Merton, and Wandsworth

An evaluation of patient-initiated follow-up outpatient services in the English NHS

Improving the experience of leaving hospital – our work with carers

Care workforce wellbeing: Engagement report 2023

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Insights