Healthwatch Richmond undertook research into the needs of patients attending blood test appointments. They were approached by Kingston Hospital to assess the patient experience of a pilot project via a survey. The aim of the initiative is to simplify the phlebotomy booking process as well as the results process for patients and clinicians alike. In total, 190 people responded to the survey. The survey offers some granularity on what patients are looking for while booking a blood test appointment.
Visit Healthwatch Richmond to read the full report Return to the Insight BankPhlebotomy
Healthwatch Richmond undertook research into the needs of patients attending blood test appointments.