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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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This report presents the findings of Healthwatch Kingston's authorised representatives’ visit to Kingston Rehabilitation Centre.

This report presents the findings of the Healthwatch Kingston's Authorised Representatives’ visit to Speirs House.

This report presents insights from three surveys on mental health services in Kingston, conducted between June 2023 and March 2024.

Patients praise Croydon's new 'hospital at home' service.

Healthwatch Croydon was commissioned by the One Croydon Alliance to better understand the experiences of the Voluntary, Community and Faith Sector (VCFS) to inform improvement in the planning of services and support.

In February, Healthwatch board members and staff visited the Out of Hours GP service to find out more about the service they provide and how it integrates with other GP and urgent care services.

Healthwatch Croydon surveyed patients on specialist eye care waiting times, trust in opticians, service accessibility, and needed improvements.

Health disparities based on ethnicity have been long documented in the UK. One important factor lies in ethnicity-based differences in the quality of interactions with healthcare professionals in primary care, and the effects this has on patient trust and engagement.

This report looks at how providers are caring for patients, and whether patients' rights are being protected.

HDRUK collated existing literature on public attitudes towards the collection and use of health data across the UK.

Insights

Enter & View Report – Kingston Rehabilitation Centre

Enter & View Report – Speirs House Care Home

Independent evaluation of the Kingston Community Mental Health Transformation Programme

The experience of virtual wards at Croydon University Hospital – September 2024

Croydon’s Voluntary, Community and Faith Sector – Analysis and Insight

Exploring the Out of Hours GP service: A visit to Croydon University Hospital

Croydon residents’ experiences of eye care services

Patient Experience and Trust in NHS Primary Care

Monitoring the Mental Health Act

Exploring public attitudes to health data research across the UK

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Insights