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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south London.

Showing 45 Insights filtered by Primary care

This article has been tagged with the following referral path Healthwatch

August 2025

Hampton Wick Surgery: Enter and View Report

Healthwatch Richmond visited Hampton Wick Surgery on the 28th and 29th of May 2025 and spoke to 23 patients and 5 members of staff.
This article has been tagged with the following categories: Type: GP, Primary care
This article has been tagged with the following borough: Geographical area: Richmond

This article has been tagged with the following referral path Healthwatch

July 2025

Patient experience report: Mental health engagement, July to September 2025

This research explores the experiences of people using mental health services across Lewisham, including community mental health centres, GP practices and hospital services.

This article has been tagged with the following referral path Healthwatch

July 2025

Patient experience report: Mental health engagement, October to December 2025

Explores the experiences of people using mental health services across Lewisham, including community mental health services, inpatient care, GP practices and hospital services.

This article has been tagged with the following referral path NHS Race and Health Observatory

March 2025

Patient experience and trust in NHS primary care 

Results of a survey on the level of trust that Black, Asian and ethnic minority patients have with NHS primary care service providers reveal alarming levels of discrimination and mistrust.

This article has been tagged with the following referral path Healthwatch

March 2025

Exploring the Out of Hours GP service: A visit to Croydon University Hospital

In February, Healthwatch board members and staff visited the Out of Hours GP service to find out more about the service they provide and how it integrates with other GP and urgent care services.
This article has been tagged with the following categories: Type: GP, Primary care
This article has been tagged with the following borough: Geographical area: Croydon

This article has been tagged with the following referral path The King's Fund

February 2025

The 10 Year Health Plan: what do we know about public perceptions of the three shifts? 

The King's Fund's report highlights public support for the government's proposed shifts to digital health systems, community-based care, and preventive services.