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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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We present insights from people living with diabetes in Kingston, focusing on their experiences with the eight care processes.

Healthwatch Richmond visited Hampton Hill Medical Centre on the 21st and 22nd of July 2025 and spoke to 30 patients and 5 members of staff.

Healthwatch Richmond visited Acorn Group Practice on the Wednesday 4th and Monday 9th June 2025 and spoke to 36 patients and 9 members of staff.

This report captures the views of patients and staff at Hampton Hill Medical Centre.

Healthwatch Sutton have interviewed residents about their experience of living with frailty.

This report captures patient experiences across a range of community services in South West London.

Healthwatch Richmond visited Seymour House and Lock Road Surgeries on the 10th and 11th of June 2025 and spoke to 20 patients and 9 members of staff.

Healthwatch Richmond visited Hampton Wick Surgery on the 28th and 29th of May 2025 and spoke to 23 patients and 5 members of staff.

Insights

Experiences of people living with diabetes of the eight care processes (checks) - Kingston

Hampton Hill Medical Centre: Enter and View Report

Acorn Group Surgery: Enter and View Report

Acorn Surgery Group Practice: Enter and View Report

Hampton Hill Medical Centre: Enter and View Report

People’s experiences of services for frailty

Patient and unpaid carer engagement across South West London community services

Wandsworth Local Health & Wellbeing Strategy (2024 – 2029) Insight Report

Seymour House and Lock Rod: Enter and View Report

Hampton Wick Surgery: Enter and View Report

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Insights