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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Healthwatch Wandsworth’s report looks at patients’ experience of the Acute Stroke and Neurorehabilitation Units on Thomas Young Ward at St George’s Hospital

This report summarises the insight from people and communities in 2023-24. In total, the review examined about 300 reports submitted by Healthwatch organisations, voluntary and community sector organisations, NHS Trusts, local councils, and Place-based public and patient engagement teams.

The report and resource toolkit addresses healthcare communications within Jewish communities across England.

This survey looks at the experiences of people using type 1 and type 3 urgent and emergency care services in February 2024.

Discussions at the Healthwatch Assembly included how people in Wandsworth can connect and prevent loneliness.

Healthwatch Richmond upon Thames undertook research into local people's experience of GP services, reaching 2700 people

Healthwatch Sutton explored patient, carer, and GP practice staff experience of the delivery of the Accessible Information Standard in South West London.

Healthwatch Croydon surveyed patients by phone, finding that 87% preferred virtual wards and remote monitoring at home over hospital care, highlighting the value of convenience, personalised care, and accessible technology in shaping future healthcare services.

The report highlights how community-led action following the Grenfell fire showed the power of local people in supporting each other.

Healthwatch Kingston Mental Health Task Group service user review of the iCope Kingston psychological therapies service.

Insights

Report on Thomas Young Ward at St George’s Hospital

Insight from local people and communities in South West London updated in 2024 – Summary Report

Review of NHS health communications with (and for) the Jewish community

2024 Urgent and emergency care survey: Statistical release

Healthwatch Wandsworth Assembly October 2024: Connecting with our communities

Patient experience of general practice in Richmond

Delivery of the Accessible Information Standard in South West London GP practices

The experience of virtual wards at Croydon University Hospital

People power: lessons from the health care response to the Grenfell Tower fire

iCope Kingston service users experience update

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Insights