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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Results of a survey on the level of trust that Black, Asian and ethnic minority patients have with NHS primary care service providers reveal alarming levels of discrimination and mistrust.

This report summarises the activities, events, and lessons learned from the South West London Childhood Immunisation Grant Fund 2024. The programme provided small grants to community and voluntary organisations to promote awareness about childhood immunisations, and to signpost to the relevant NHS services.

The report presents the results of a survey into the public perceptions of health and social care conducted between 21 and 27 November 2024 with 2,198 adults aged 16 and older across the UK. 

The King's Fund's report highlights public support for the government's proposed shifts to digital health systems, community-based care, and preventive services.

The King's Fund report explores how to design inclusive digital health services by engaging with communities.

Healthwatch Wandsworth’s report looks at patients’ experience of the Acute Stroke and Neurorehabilitation Units on Thomas Young Ward at St George’s Hospital

Presents the views and feedback from community leaders and stakeholders at the South London Listens workshops held as part of the Government’s consultation on the NHS 10-year Health Plan in January 2025.

This report summarises the insight from people and communities in 2023-24. In total, the review examined about 300 reports submitted by Healthwatch organisations, voluntary and community sector organisations, NHS Trusts, local councils, and Place-based public and patient engagement teams.

The report and resource toolkit addresses healthcare communications within Jewish communities across England.

This survey looks at the experiences of people using type 1 and type 3 urgent and emergency care services in February 2024.

Insights

Patient experience and trust in NHS primary care

Childhood Immunisation Grant Fund Insight Report – November 2024

Public perceptions of health and social care: Polling results

The 10 Year Health Plan: what do we know about public perceptions of the three shifts?

Designing inclusive and trusted digital health services with people and communities

Report on Thomas Young Ward at St George’s Hospital

South London Listens: Shaping the Future of the NHS

Insight from local people and communities in South West London updated in 2024 – Summary Report

Review of NHS health communications with (and for) the Jewish community

2024 Urgent and emergency care survey: Statistical release

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Insights