Healthwatch Richmond, supported by Healthwatch Hounslow, visited in-patient wards at West Middlesex University Hospital in a series of Enter & View visits to understand patient experiences.
Carried out in 6 visits to 10 in-patient wards in January and February 2026, 88 patients and 10 staff members were spoken to.
This report has led to tangible improvements to patients and in-patient wards.
Read the Report Return to the Insights Bank