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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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The SWL Spring Grants 2025 engagement programme aimed to capture qualitative feedback from underserved and marginalised communities targeting Core20 populations, with a specific local focus in Sutton on cardiovascular disease.

We present insights from people living with diabetes in Kingston, focusing on their experiences with the eight care processes.

Healthwatch Richmond visited Hampton Hill Medical Centre on the 21st and 22nd of July 2025 and spoke to 30 patients and 5 members of staff.

Healthwatch Richmond visited Acorn Group Practice on the Wednesday 4th and Monday 9th June 2025 and spoke to 36 patients and 9 members of staff.

This report captures the views of patients and staff at Hampton Hill Medical Centre.

Healthwatch Sutton have interviewed residents about their experience of living with frailty.

This report captures patient experiences across a range of community services in South West London.

Insights

Spring grants 2025 insight report – Sutton

Spring grants 2025 insight report – Richmond

Spring grants 2025 insight report – Kingston

Experiences of people living with diabetes of the eight care processes (checks) - Kingston

Hampton Hill Medical Centre: Enter and View Report

Acorn Group Surgery: Enter and View Report

Acorn Surgery Group Practice: Enter and View Report

Hampton Hill Medical Centre: Enter and View Report

People’s experiences of services for frailty

Patient and Unpaid Carer engagement across South West London Community Services

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Insights