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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Healthwatch Richmond engagement monitoring patient experiences of the South West London & St George's NHS Mental Health Trust transformation and improvement of their services.

Survey results from the annual CQC inpatient survey

Study investigating local perspectives and factors contributing to healthy lifestyle choices, including understanding residents’ needs, barriers, motivations and influences on healthy eating, being physically active, reducing alcohol intake and smoking cessation.

Healthwatch Richmond engagement report to inform a refreshed London Ambulance Service strategy for 2023 to 2028.

Healthwatch Croydon report detailing findings from interviews people with little or no English language skills about their experiences of accessing health services.

Healthwatch Kingston engagement report to inform a refreshed London Ambulance Service strategy from 2023 to 2028.

This report details health and care themes derived from over one hundred insight and engagement reports from South West London.

Healthwatch Sutton report highlighting the ongoing impact of Long Covid on people in Sutton.

Healthwatch Croydon survey to understand Croydon residents' journeys through urgent and emergency care.

Insights

Transforming adult mental health care

Inpatient survey 2022 (various trusts)

Public perspectives on healthy living in Richmond

Priority and pledge workplans

London Ambulance Service: Experiences from Richmond

Non-English speaking residents of Croydon experience of accessing health services

London Ambulance Service Strategy 2023–2028: Community engagement report and recommendations

South West London insight and engagement analysis

Experiences of Long Covid

Croydon residents’ urgent and emergency care journey and experience

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Insights