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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

Showing 32 Insights filtered by Access

This article has been tagged with the following referral path South West London Integrated Care System

October 2025

Insight Report: Healthcare access barriers among people experiencing homelessness in Merton

This report details the insights collected by the NHS South West London engagement team as part of the outreach with people living in temporary accommodation or experiencing homelessness in Merton. This work aimed to understand experiences of local health and care services.

This article has been tagged with the following referral path Healthwatch

June 2025

Croydon residents feedback on their experience of the Purley Community Diagnostic Centre (CDC) and New Addington CDC opening July 2025

Croydon residents feedback on their experience of the Purley Community Diagnostic Centre (CDC) and New Addington CDC opening July 2025
This article has been tagged with the following categories: Type: Access, Community care
This article has been tagged with the following borough: Geographical area: Croydon

This article has been tagged with the following referral path NHS South West London, South West London Integrated Care System

April 2025

Insights from communities winter 2024/25

We analysed insight reports from the 115 groups we funded to engage – who held around 350 activities reaching 10,000 residents. There were lots of common themes which came up regularly during discussions. You can also read borough-specific feedback and deeper analysis of insights on pharmacy, vaccination and the NHS app in later sections.

This article has been tagged with the following referral path NHS Race and Health Observatory

March 2025

Patient experience and trust in NHS primary care 

Results of a survey on the level of trust that Black, Asian and ethnic minority patients have with NHS primary care service providers reveal alarming levels of discrimination and mistrust.

This article has been tagged with the following referral path The Health Foundation

February 2025

Public perceptions of health and social care: Polling results 

The report presents the results of a survey into the public perceptions of health and social care conducted between 21 and 27 November 2024 with 2,198 adults aged 16 and older across the UK. 

This article has been tagged with the following referral path The King's Fund

January 2025

Designing inclusive and trusted digital health services with people and communities 

The King's Fund report explores how to design inclusive digital health services by engaging with communities.