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Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 66 Insights filtered by Croydon

A joint study by South West London Healthwatch collaborative and the Health Innovation Network explored why individuals might reject virtual ward admissions, revealing positive views on home-based care benefits but concerns about technology use, staff skills, and increased carer responsibilities.

Case studies of the health benefits of welfare advice, including from closer links with primary care.

Our vision for Croydon is to deliver better care and support tailored to the needs of our communities and available closer to home.

An overview of experiences and perceptions of local GP practices in south west London.

Assessing the reasons contributing to the current inequity in access to SWL gynaecology services.

This report details findings about acute and planned care from recent patient engagement and experience reports.

A Health Innovation Network on Croydon's virtual ward model, including insight from engagement.

Healthwatch Croydon report on the healthcare experiences of five people from Black, Asian and minority ethnic backgrounds

A Healthwatch Croydon report about young people's mental health from an online survey with students of one school in Croydon.

As GP’s are increasingly using telephone and video appointments, HealthWatch undertook a systematic website review to learn more about Croydon GP’s digital offer.

Insights

Virtual Wards: Qualitative evaluation of non-users’ views on virtual wards in Croydon, Merton, and Wandsworth

Strengthening access to social welfare advice in London

Croydon Health and Care Plan 2022 to 2024

GP patients survey 2023

Engagement Report: Improving Access to Women’s Health Services across South West London

Patient experience in acute care trusts

Rapid evaluation of Croydon virtual ward

Croydon Black, Asian, and ethnic minority groups experiences of health and social services and the role of the CQC

Croydon young people’s mental health insight – final report

Mystery shop of Croydon’s GP websites

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