Insight from local people and communities in South West London updated in 2024 – Summary Report

This report summarises the insight from people and communities in 2023-24. In total, the review examined about 300 reports submitted by Healthwatch organisations, voluntary and community sector organisations, NHS Trusts, local councils, and Place-based public and patient engagement teams. The source reports provide up to date information about public experiences of local health and care services.

It provides a review of recent engagement reports rather than a comprehensive review of patient experience by care setting. The key themes, findings and recommendations reflect the engagement undertaken in those reports that have been shared with us for the purpose of this work. Full reports on each care setting will be published separately