Between 20 March to 20 April 2026, we ran a survey to understand people’s experiences, expectations and views of dermatology services, to help inform how care for skin conditions can be improved across south west London.
Dermatology services support a wide range of skin conditions, including eczema, psoriasis, acne, rashes, infections and mole changes.
The survey aimed to help us better understand:
- people’s current experiences of outpatient services
- expectations and understanding around referrals
- what drives reassurance and confidence in services
- how comfortable people would be with alternative models of care.
This has also fed into a wider piece of work we are undertaking around outpatient services – focusing on areas where transformation work is under way.
Read the full report here Return to the insight bank