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Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 24 Insights filtered by Access

This report explores the experiences of vulnerable migrants in accessing health and care services in Croydon, highlighting challenges related to GP registration, mental health support, emergency care, and awareness of regulatory bodies like the Care Quality Commission (CQC).

In May 2024 Healthwatch Richmond conducted a series of Enter & View visits to the Kingston Hospital inpatient wards to look at nutrition and mealtimes.

This report looks at five key preventive health care services and functions to understand whether they are working for people with a learning disability.

This report looks at five key preventive health care services and functions to understand whether they are working as they should for people with a learning disability.

The report explores the quality of mental health care in England, focusing on patient experiences, access to services, and safety concerns.

This report examines the experiences of individuals living with Chronic Fatigue Syndrome (ME) and Fibromyalgia, focusing on their access to healthcare services, treatment pathways, and support mechanisms.

The report discussed the importance of ensuring everyone can access and use digital health services, outlining strategies to improve access to digital services.

A review that explores a lack of mental health care provision for these communities; captures first hand insight; and highlights good practice examples from six effective services across England, most of them run by voluntary Gypsy, Roma and Traveller organisations.

The five-part review explores why there are still discriminatory barriers preventing equitable healthcare treatment for ethnic minorities with a learning disability.

Insights

Croydon vulnerable migrants’ experiences of health and care services

Enter & View Report: Kingston Hospital Adult In-Patient Nutrition

Preventing people with a learning disability from dying too young

Preventing people with a learning disability from dying too young

Mental health 360: quality and patient experience

Healthwatch Kingston Pulse Check report: Chronic fatigue syndrome (ME) and fibromyalgia services

An evaluation of patient-initiated follow-up outpatient services in the English NHS

Inclusive digital healthcare: what you need to know

Inequalities in Mental Health Care for Gypsy, Roma, and Traveller Communities – identifying best practice

We deserve better: Ethnic minorities with a learning disability and access to healthcare 2023

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Insights