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Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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This report details findings about acute and planned care from recent patient engagement and experience reports.

Healthwatch Wandsworth report following an enter and view visit at a specialist service in Wandsworth for older people, people with a physical disability and adults with dementia who have assessed eligible needs under the Care Act 2014.

Captures local people's views of pharmacy services and provides an overview of the demographics and health and wellbeing needs of people in Richmond.

This report details the findings of recent engagement with those who have lived experience of the post diagnostic services for autistic people and people with ADHD.

The model of care which sustained us for the past 75 years must evolve considerably to meet the needs of the public in 75 years’ time. We are living longer, but for too many people that life is experienced with many years in poor health.

The reasons why ethnic minorities have poorer mental health experiences are complex and multifactorial. But we cannot escape the fact that racism, discrimination and unconscious bias all play a role.

A Health Innovation Network on Croydon's virtual ward model, including insight from engagement.

The five-part review explores why there are still discriminatory barriers preventing equitable healthcare treatment for ethnic minorities with a learning disability.

New national research reveals that more than two-thirds of individuals whose NHS care has been cancelled or postponed in 2023 have experienced significant impacts on their lives or symptoms.

Healthwatch Croydon report on the healthcare experiences of five people from Black, Asian and minority ethnic backgrounds

Insights

Patient experience in acute care trusts

Enter and view: Gwynneth Morgan Day Centre

Richmond pharmaceutical needs assessment 2023 to 2026

Experiences of post diagnostic services for autistic people and people with ADHD

Major conditions strategy: case for change and our strategic framework

Enough is Enough: Experiences of Mental Health in ethnic minority communities in Wandsworth

Rapid evaluation of Croydon virtual ward

We deserve better: Ethnic minorities with a learning disability and access to healthcare 2023

Cancelled care research

Croydon Black, Asian, and ethnic minority groups experiences of health and social services and the role of the CQC

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Insights