Healthwatch Richmond is looking at patients’ experiences of General Practice within Richmond upon Thames. This is following on from our October 2024 report ‘Patient Experience of General Practice in Richmond’.
We visited Seymour House and Lock Road Surgeries on the 10th and 11th of June 2025 and spoke to 20 patients and 9 members of staff.
Overall, we felt this was a very reassuring insight into Seymour House and Lock Road Surgeries. We felt that the practice us well managed across both sites and there is a high standard of patient satisfaction of their care and an emphasis on staff support.
Visit Healthwatch Richmond to read the full report Return to the Insight Bank