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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 61 Insights filtered by Richmond

Healthwatch Richmond visited Seymour House and Lock Road Surgeries on the 10th and 11th of June 2025 and spoke to 20 patients and 9 members of staff.

Healthwatch Richmond visited Hampton Wick Surgery on the 28th and 29th of May 2025 and spoke to 23 patients and 5 members of staff.

This report presents the experiences of unpaid carers living in Richmond upon Thames in their own words.

This report focuses on feedback from over 270 patients who received care from the Kingston and Richmond NHS Foundation Trust (KRFT) community nursing team.

Healthwatch speaks to people about their experiences of grief and the accessibility of bereavement support across South West London.

A summary report on the views of some members of the public on legalising assisted dying.

We analysed insight reports from the 115 groups we funded to engage – who held around 350 activities reaching 10,000 residents. There were lots of common themes which came up regularly during discussions. You can also read borough-specific feedback and deeper analysis of insights on pharmacy, vaccination and the NHS app in later sections.

This report details findings from insight conducted in Richmond, Wandsworth, Sutton, Merton and Croydon between 2020 and 2024 – identifying the key issues and challenges experienced by children and young people and their families in relation to emotional wellbeing and SEND.

This report explains the activities and events funded through the South West London Winter Engagement Fund 2023/24. The fund gave grants of up to £500 to local community organisations to help people stay healthy and get the right information about NHS services during winter. The organisations also asked people for feedback to help improve future winter planning.

Insights

Seymour House and Lock Rod: Enter and View Report

Hampton Wick Surgery: Enter and View Report

Carers Charter Engagement Report

Unveiling the patient experience of community nursing in Richmond-upon-Thames

South West London Bereavement Services and Support: Gaps Workshops Report

I welcome the conversation: legalising assisted dying

Insights from communities winter 2024/25

South West London Listening Event 10 Year Health Plan – Insight Report

A review of children and young people’s mental health insight in south west London

Winter Engagement Fund 2023/24 – Insight and Learnings

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Insights