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Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 53 Insights filtered by Engagement report

Health disparities based on ethnicity have been long documented in the UK. One important factor lies in ethnicity-based differences in the quality of interactions with healthcare professionals in primary care, and the effects this has on patient trust and engagement.

HDRUK collated existing literature on public attitudes towards the collection and use of health data across the UK.

The King's Fund report explores how to design inclusive digital health services by engaging with communities.

Healthwatch Wandsworth’s report looks at patients’ experience of the Acute Stroke and Neurorehabilitation Units on Thomas Young Ward at St George’s Hospital

Presents the views and feedback from community leaders and stakeholders at the South London Listens workshops held as part of the Government’s consultation on the NHS 10-year Health Plan in January 2025.

This report summarises the insight from people and communities in 2023-24. In total, the review examined about 300 reports submitted by Healthwatch organisations, voluntary and community sector organisations, NHS Trusts, local councils, and Place-based public and patient engagement teams.

Discussions at the Healthwatch Assembly included how people in Wandsworth can connect and prevent loneliness.

Healthwatch Richmond upon Thames undertook research into local people's experience of GP services, reaching 2700 people

Healthwatch Sutton explored patient, carer, and GP practice staff experience of the delivery of the Accessible Information Standard in South West London.

Healthwatch Croydon surveyed patients by phone, finding that 87% preferred virtual wards and remote monitoring at home over hospital care, highlighting the value of convenience, personalised care, and accessible technology in shaping future healthcare services.

Insights

Patient Experience and Trust in NHS Primary Care

Exploring public attitudes to health data research across the UK

Designing inclusive and trusted digital health services with people and communities

Report on Thomas Young Ward at St George’s Hospital

South London Listens: Shaping the Future of the NHS

Insight from local people and communities in South West London updated in 2024 – Summary Report

Healthwatch Wandsworth Assembly October 2024: Connecting with our communities

Patient experience of general practice in Richmond

Delivery of the Accessible Information Standard in South West London GP practices

The experience of virtual wards at Croydon University Hospital

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Insights