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Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 80 Insights filtered by Healthwatch

This Enter and View report by Healthwatch Kingston assesses Rosclare Residential Home’s environment, mealtime experiences, and resident activities, offering detailed recommendations to enhance the quality of care for older residents, many of whom live with dementia.

Healthwatch Richmond report on their achievements in 2023-24.

This report engages people about their experience of Richmond's Crisis Cafe - the Journey Recovery Hub.

Healthwatch Richmond collected patient experiences to measure and monitor the level of patient satisfaction during a South West London & St George’s NHS Mental Health Trust service transformation.

This report outlines the findings from an engagement project conducted with residents, families, and staff at Amy Woodgate House, highlighting key issues in care provision, staff experiences, and resident wellbeing.

Healthwatch Wandsworth’s 2023-24 Annual Report highlights what people have shared that matters most to them and how we influence changes in collaboration with our community.

Healthwatch Richmond undertook research into the needs of patients attending blood test appointments. 

Healthwatch Sutton carried out a survey of Sutton residents about their recent use of GP services.

Healthwatch Sutton has produced a report on patient’s experiences in accessing ear wax removal in the borough.

This report explores the experiences of vulnerable migrants in accessing health and care services in Croydon, highlighting challenges related to GP registration, mental health support, emergency care, and awareness of regulatory bodies like the Care Quality Commission (CQC).

Insights

Healthwatch Kingston Enter & View Report Rosclare Residential Home

Healthwatch Richmond Annual Report 2023-24

Journey Recovery Hub (Crisis Café)

Adult Mental Health Service Transformation: Phase 2 – During Transformation

Healthwatch Kingston – Enter & View Report Amy Woodgate House Care Home

The Value of Listening: Healthwatch Wandsworth Annual Report 2023-24

Phlebotomy

Investigating people’s experience of GP surgeries in Sutton

Ear wax removal – patient survey report

Croydon vulnerable migrants’ experiences of health and care services

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