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Insights

Our partners work with local people and communities to help us understand what you want from health and care services. We share what we've learned and use it to make improvements for everyone in south west London.

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Showing 69 Insights filtered by Croydon

This report details findings from insight conducted in Richmond, Wandsworth, Sutton, Merton and Croydon between 2020 and 2024 – identifying the key issues and challenges experienced by children and young people and their families in relation to emotional wellbeing and SEND.

This report explains the activities and events funded through the South West London Winter Engagement Fund 2023/24. The fund gave grants of up to £500 to local community organisations to help people stay healthy and get the right information about NHS services during winter. The organisations also asked people for feedback to help improve future winter planning.

This report summarises the activities, events, and lessons learned from the South West London Childhood Immunisation Grant Fund 2024. The programme provided small grants to community and voluntary organisations to promote awareness about childhood immunisations, and to signpost to the relevant NHS services.

Patients praise Croydon's new 'hospital at home' service.

Healthwatch Croydon was commissioned by the One Croydon Alliance to better understand the experiences of the Voluntary, Community and Faith Sector (VCFS) to inform improvement in the planning of services and support.

In February, Healthwatch board members and staff visited the Out of Hours GP service to find out more about the service they provide and how it integrates with other GP and urgent care services.

Healthwatch Croydon surveyed patients on specialist eye care waiting times, trust in opticians, service accessibility, and needed improvements.

Presents the views and feedback from community leaders and stakeholders at the South London Listens workshops held as part of the Government’s consultation on the NHS 10-year Health Plan in January 2025.

This report summarises the insight from people and communities in 2023-24. In total, the review examined about 300 reports submitted by Healthwatch organisations, voluntary and community sector organisations, NHS Trusts, local councils, and Place-based public and patient engagement teams.

Healthwatch Sutton explored patient, carer, and GP practice staff experience of the delivery of the Accessible Information Standard in South West London.

Insights

A review of children and young people’s mental health insight in south west London

Winter Engagement Fund 2023/24 – Insight and Learnings

Childhood Immunisation Grant Fund Insight Report – November 2024

The experience of virtual wards at Croydon University Hospital – September 2024

Croydon’s Voluntary, Community and Faith Sector – Analysis and Insight

Exploring the Out of Hours GP service: A visit to Croydon University Hospital

Croydon residents’ experiences of eye care services

South London Listens: Shaping the Future of the NHS

Insight from local people and communities in South West London updated in 2024 – Summary Report

Delivery of the Accessible Information Standard in South West London GP practices

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Insights