If you are concerned about a resident, please contact a member of your Care Home Support Team (CHST). If out-of-hours, please contact 111*6. This service is available to all Care Homes across South West London.
111*6 is for all care homes who need fast access to a clinical team who can give advice and medical input needed for residents. This is a separate service for care homes and means you will have a quicker response.
If you dial 111*6 you will speak to a service advisor who will take the patient’s details and ask a few clinical questions. If admission is required, hospitals are finding patients are arriving without key information (the Reg Bag should contain key paperwork, medication, and essential personal items).