Staff wellbeing, recruitment and retention

The posters below were submitted to the South West London ICS Quality Improvement Conference 2023. All of the posters were reviewed by an expert panel of judges from outside of South West London ICS, with a selection being presented at the conference.

Staff wellbeing, recruitment and retention QI posters

Find out more about some of the quality improvement work happening in staff wellbeing, recruitment and retention across South West London ICS.

Samantha Conran, Rev’d Andy Dovey, Ms Avni Sualy and Archie – Croydon Health Services NHS Trust

Background

Increasing pressures on NHS staff contribute to work-related stress and decreased mental well-being. At Croydon Health Services NHS Trust, 42% of staff have felt unwell in the past year due to work related stress. The use of therapy dogs involves interacting with a trained dog for the purpose of improving well-being & the benefits are well published, improving healthcare outcomes and reducing stress.

Claire Ward, Chelsey Scoreby, Laura Murnane, Jade King and Abigail Watson – St George’s University Hospitals NHS Foundation Trust

Background

Despite a return to ‘business as usual’ after the Covid-19 pandemic, it became clear that the impact of the last two years had taken its toll on staff in the community neuro team. The pressure to meet increasing waiting list demands and a sense of guilt for patients’ having missed out on their usual therapy has meant that staff were mentally and physically exhausted. It was agreed that we needed an initiative to prioritise staff wellbeing and to integrate improved support within the team.

Edward Totton – Sutton Primary Care Networks

Background

In August 2022, Sutton Primary Care Networks interviewed across South West London college spaces for entry level apprenticeship positions to support the growing pace of digital transformation initiatives within Sutton. Over nine months, digital services have provided specialist and professional training, coaching, mentoring and placement work to transform six young adults into a fully operational department