NHS South West London are developing a Clinically-Led Strategic Plan. The plan will be underpinned by high-quality evidence, analysis and insight, and shaped through insight and engagement with patients, the public and partners across the system. This is an opportunity to design a sustainable, effective health and care system that meets the needs of our communities now and in the future.
This will include looking at:
- understanding and predicting the future health needs of our local population in South West London
- our clinical outcomes in South West London compared to national best practice
- local operational data that shows we are performing for patients
- workforce intelligence to support frontline staff to reshape services and work in new ways
- insights from the experience of patients, local people and communities who want more control to manage their own health.
To help inform clinically-led discussions, the South West London ICB community engagement team provided an overview of insights gathered from people and communities on the following areas:
1. Frailty
2. Maternity and neonatal
3. Mental health
4. Planned specialist care (end-to-end care from outpatients to intervention)
5. Long term conditions
6. End of life care
A series of clinically-led workshops are bringing together partners to discuss each area, between October and early 2026. This insight on what matters most for communities was presented at the beginning of each specialist workshop.
What we did
The South West London community engagement team undertook a desk top literature review of insight for each of the specialist clinical areas each workshop is focusing on, pulling out key themes from multiple insight sources to show ‘what matters most to people and communities’.
We started by mapping sources of local existing insight for each area, drawing on reports from partners locally and relevant regional and national reports. A nominated member of the team was responsible for coding and theming the insight for each topic – pulling out the consistent and frequent themes. All the reports we analysed are included in the reference section of ‘Sources of insight’ for each clinical area.
Return to the insight bank