Sutton volunteers boost take up of NHS App

Since the launch of the NHS App more people are using it to manage their healthcare. But not everyone is confident using digital technology; that’s where a team of dedicated volunteers comes in.

New volunteer project launches

Digital Health Volunteers is a new project from Volunteer Centre Sutton. It is funded by NHS South West London and supported by organisations across the borough. Officially launched on Monday 20 February 2023, volunteers run weekly sessions to help people download and use the NHS App.

Find out more about Digital Health Volunteer sessions.

Success so far

Since the project started volunteers have spoken to over 140 people one-to-one about the NHS App. As part of this they have supported people to download, register and use it.

The team have also attended several events, including:

• Wallington Community Wellbeing Charity event at the Phoenix Centre
• Hong Kong Group Wellbeing event at St. Dunstans Church
• James O’Riordan Medical Centre
• People Arise Now Community Connect Group

And it doesn’t stop there. Over the next month volunteers will be speaking to people at the Wallington Family Practice, Sutton Tamil Elders Group, Punjab Group and Sutton United Football Club coffee morning.

To ensure people who speak limited or no English are not excluded, Volunteer Centre Sutton has also had information about the app translated into various languages, including Cantonese and Ukrainian.

Because of their efforts hundreds of people in Sutton are now able to use the NHS App to better manage their health and wellbeing.

Have you got the NHS App?

The NHS App gives you access to a range of NHS services all in one place. You can use it to order repeat prescriptions, access your Covid Pass, view your health records and more.