What we did
This work in Wandsworth was undertaken as part of a Healthwatch England (HWE) research study to look at Community Diagnostic Centres (CDCs) across England. Little is known about the patient experience of CDCs.
Our Enter and View objectives were defined by Healthwatch England. We want to understand what about CDCs is working well, for whom, and what could be improved as more CDCs are rolled out. We will explore different aspects of the patient experience, particularly:
- Accessibility
- Expectations
- Choice
- Quality