Healthwatch Sutton have interviewed residents about their experience of frailty.
At the start of 2025, Healthwatch Sutton carried out 12 interviews with residents. It spoke to people with frailty and members of their family who acted as unpaid carers. Interviews were a mixture of in-person and over-the-phone.
Interviews focussed on three key questions:
- What is your experience of health and social care services in Sutton?
- How does frailty impact your wider life?
- What does the term ‘frailty’ mean to you?