Healthwatch Kingston champions better standards of care in socially funded health and social care services. This report presents the findings of the HWK Authorised Representatives’ visit to Milverton Nursing Home.
Overall, HWK authorised representatives concluded that Milverton was a clean and well-run home with a cared-for garden. Our visit was on Tuesday 8th October between 11.30am and 3.30pm and during this visit we were able to observe a morning activity and the lunchtime meal.
By listening to people at the care home, including residents, staff and family and recording their experiences and observations, HWK has formulated 19 recommendations. This report will be shared with Milverton, KBC, CQC, the KCGB and other stakeholders.
Visit Healthwatch Kingston to read the full report Return to the Insight Bank