In 2024, based on feedback from local people, Healthwatch Wandsworth, as the independent champion for users of health and social care, chose to create a project focused on understanding patient experience of access to primary care, focusing on GP practices.
We spoke to 47 patients registered with Wandsworth GP practices and staff from 6 different practices within the borough. We also analysed other relevant data sources including the 2024 and 2025 National GP Patient Survey, NHS App data and the Healthwatch SWL Accessible Information Standard (AIS) project.
Visit Healthwatch Wandsworth to read the full report Return to the Insight Bank