This report presents insights from people living with diabetes in Kingston, focusing on their experiences with the eight care processes (known together as an annual review) recommended by the NHS. It combines local engagement findings from activity during March and April 2025 with national and South West London research from 2022–2024. The aim is to understand barriers to accessing these checks and inform future service improvements and communications.
The findings across both national and south west London research and local engagement highlight some variability, unmet needs, and opportunities for more proactive, inclusive, and informed care.
Read the insight report Return to the Insight Bank